United Airlines – lucky they don’t work for tips

You know when you’re going overseas and you get yourself all psyched for chilling out with drinks, snacks, and movies on demand?  I know that’s how I was feeling when I got on my United Airlines flight to San Francisco last weekend.  And because I was travelling alone, I was also kinda counting on being occupied with film and booze ;)

Alas, my United Airlines flight to San Francisco had NO on demand viewing, not even individual screens.  I (and my neck) thought that kinda sucked, but it was even suckier when they had to reboot the system a few hours in, because the business class system was acting up.  Grr.  Yes, I could have read a book…only I didn’t take one, and anyway, my brain was too fried to focus on anything substantial (as is usually the case when you’ve had a few days of rushing around getting ready fr a trip O/S).

Add to that the $6 charge for alcoholic drinks (on a plane leaving from Australia!??).  And announcements that they didn’t bother stopping the movie to make (but then again how much can you miss of such classic films as The sisterhood of the travelling pants 2?)

And honestly, their service was just not good. They didn’t give any information about what was in the meals, or what to fill out to get through customs…it really makes you appreciate the friendly folk at QANTAS.

At the end of the day though, how much can you complain when you are one of the people lucky enough to be taking a holiday overseas?  Well, when you are paying thousands of dollars of your hard earned cash for something, about this much, I guess :)

And I am one of the lucky ones.  My trip was just boring – this poor guy had his brand new didgeridoo smashed by United Airlines luggage handlers, who refuse to accept liability.  My sympathies Allan!

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  1. #1 by allan on January 16, 2009 - 2:19 pm

    Kelli thank you so much for adding my story to your blog. your top notch and so sorry to hear about your lame trip on united airlines. Their ethics will chase them down!

  2. #2 by kellimcgraw on January 29, 2009 - 5:11 pm

    Here is a hilarious letter written by one passenger to Virgin about their food. Classic!

    http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html

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